George came out and service was quick and he was very courteous and professional. Having a car break down is always a difficult situation to deal with, but having peace of mind with the company and person taking care of and towing your vehicle helps take some of the pressure off. Thank you.

I have a 4 dr Jeep and I needed a jump start. I I have AAA roadside service and the Jeep needed a new battery. AAA has a roadside battery replacement service. I request a battery replacement for my Jeep and a different rotation tow company came out Wednesday to do what I thought was going to be a battery replacement. I recently had part of my right foot amputated and I’m disabled, and the first tow services driver was absolutely rude when I asked him a simple question and he informed me he wasn’t a mechanic. I went out on the next Monday to start my Jeep and the battery was dead again. I submitted a battery replacement request and received a request number and was told the driver would be at location within 2 hours. After k waited 2.5 hours I contacted AAA to find out about my request and I was informed AAA doesn’t have a battery replacement service within 50 miles and all they could do is send a AAA rotation driver to jump start the Jeep. I canceled because it was going to be after hours when they informed me how long it was going to take for a tow truck to come jump start me. I canceled my request. On Tuesday morning I contacted AAA for a jump start and they said a rotation tow service would give me an estimated arrival time. I was blessed to get a text from George from Killeen Tow and Recovery telling me he’d be at my location within 20 minutes. Less than 20 later, George from Killeen Tow used hard his tow truck’s batteries to jump start my Jeep because it would have more power to help start my Jeep. We got my Jeep stared and I was on my way to get my battery replaced. I just want to thank George from Killeen Tow and Recovery for not only his professionalism but for how friendly he was and I could tell George was a good Christian man and he turned my stressful situation into a pleasant experience and I’d just like to thank George for turning my bad situation around and making my day and experience siuch a pleasant experience. If you need a tow or jump start and you have AAA, contact George at Killeen Tow and Recovery directly as they take AAA roadside assistance and you’ll get have a great experience and hopefully they’ll be able to turn your bad situation around and help you on your way. Thank you again George for your professionalism and kindness, because I’m not big on do reviews, but because of his personality I felt compelled to take the time and right a 5 star review because of the huge difference between George’s personality and the other two driver who needs to get out of the towing business because he’s going to lose business to Killeen Tow and Recovery because of you can tell when a business is family owned vs a corporation owned business, because somewhere the corporation businesses lose out to the family owned businesses because every customer is business and by George being so friendly I’m taking time to write this referral and hopefully someone will read this and definitely call Killeen Tow and Recovery directly, you regret you did.

James from Killeen Towing & Recovery. Went above and beyond expectations for me tonight. The first call was for a Jump and he used both the portable and his truck to try to jump Start it. When it didn't start he tried a few other things. James came back out for the tow. He's professional as well as courteous. I will be requesting the tow company again. Thank you again for going above and beyond in a already stressful situation. You made it much better.

I just purchased a very large and pricey piece of work equiptment that need to be moved, so upon recommendation, I reached out to Killeen Towing and Recovery, talked to Amanda and told her I need the best driver. So Saturday on time Wil showed up with the slide wrecker. He was very polite, patient, and knowledgeable. He did an amazing job! It was not your usual car moving, it was a very heavy crated piece of equiptment with many obstacles to deal with! He was just wonderful! I am very grateful to KTR and Wil. Thank you!

Stephanie, I believe was her name, helped my husband and I out after the water pump blew in his truck. She was very genuine and helpful! She did an excellent job making sure the truck got home safely.

my Chrysler Town & Country broke down at Cove Terrace Shopping Center in Copperas Cove call AAA they told me it would be 2 hours before it got out to me and Killeen Towing and Recovery got to me and Mike 35 minutes it was a really bad day but the tow driver was very nice and friendly and made a crappy situation okay I would definitely recommend using them I wish I could give more than just 5 stars

Our VW Passat broke a timing belt and had to be towed. Kenji went way out of his way to help us out. It was near dark when Kenji picked us (my wife and I) up at Liberty Hill. AAA only wanted Killeen KTR to take us to Georgetown. We had 100 mile tow service so we asked Kenji if he would be willing to tow us into Austin since we can get a Rental car there. He said to call AAA and get the orders changed and he would have no problem doing that. We got the orders changed, and he took us to Leonards Garage. He took us to a nearby Enterprise rent a car on Lamar street that we thought would be open. Turns out that only the Airport sites are open that late. He told us he couldn't leave us with no where to go. So, he gave us a ride to the airport rental car site. Very Very nice guy. Thank you Kenji. God bless you.